APEX ROADSIDE RESCUE LLC PRIVACY POLICY
Apex Roadside Rescue LLC (“Apex Roadside Rescue”) respects your privacy. This Privacy Policy explains how Apex Roadside Rescue collects, uses, and protects information when you use the website or request towing and roadside assistance services.
1. Information We Collect
Apex Roadside Rescue may collect your name and contact information; vehicle information; pickup and destination locations; service details; billing and payment information; communications; photos, signatures, and service documents; and website or device information.
2. How We Use Your Information
Information may be used to provide and dispatch services, communicate with customers, provide ETA and service updates, prepare invoices and process payments, document services, respond to requests, help prevent fraud and security issues, and comply with legal obligations.
3. Sharing Information
Apex Roadside Rescue may share information with service providers, drivers, motor clubs, insurers, payment processors, technology providers, and government or law enforcement authorities when necessary to provide requested services, operate the business, protect customers and the company, or comply with legal obligations.
Apex Roadside Rescue does not sell, rent, or share mobile phone numbers, SMS opt-in information, or text messaging consent information with third parties, affiliates, or other companies for their own marketing or promotional purposes. SMS opt-in information and consent will not be transferred, sold, or provided to third parties for marketing or promotional purposes.
Apex Roadside Rescue may use service providers to facilitate customer-requested communications, such as dispatch notifications, customer support, invoices, payment notifications, and electronic signature requests. Such service providers may process information only as necessary to provide services to Apex Roadside Rescue and are not authorized to use SMS opt-in information or messaging consent for their own marketing or promotional purposes.
4. Payments
Payments may be processed through third-party providers such as Square. Customers should not send full card numbers, CVV codes, passwords, or other sensitive payment credentials through ordinary email, text, or chat.
5. Text Messages
Where a customer separately provides consent, Apex Roadside Rescue may send service-related text messages, including dispatch notifications, driver and ETA updates, service status updates, customer support messages, invoice notifications, payment notifications, and electronic signature requests.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
SMS consent is voluntary and is not a condition of purchasing services.
Apex Roadside Rescue does not sell, rent, transfer, or share mobile phone numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for marketing or promotional purposes.
Customers may withdraw SMS consent at any time by replying STOP. Customers may request assistance by replying HELP or contacting Apex Roadside Rescue using the information provided below.
6. Security
Apex Roadside Rescue uses reasonable safeguards designed to protect information. No electronic system or transmission method can be guaranteed completely secure.
7. Privacy Rights
Depending on applicable law, customers may have rights to request access to, correction of, or deletion of certain personal information.
8. Updates
Apex Roadside Rescue may update this Privacy Policy. The latest version posted on the website will govern.
Contact Apex Roadside Rescue LLC
24/7 Towing & Roadside Assistance
Phone: 888-855-9546
Email: admin@apexroadsiderescue.com
Apex Roadside Rescue LLC • 24/7 Towing & Roadside Assistance